1. Introduction

Welcome to Aruvi. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how information is collected and used when you visit our website, browse our products, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly to us as well as information that is automatically collected when you use our website.

Information You Provide

This may include:

• Your name and contact information.
• Email address and telephone number.
• Billing and shipping address.
• Order and purchase information.
• Information provided when you contact customer support.
• Account information, where applicable.
• Reviews, feedback, or other information you choose to submit.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, pages viewed, referring website, and general information about how you interact with our website.

This information helps us understand website usage and improve the shopping experience.

3. How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders.
• Processing payments and verifying transactions.
• Arranging delivery and shipment of your purchases.
• Providing customer service and support.
• Communicating with you about your orders.
• Managing your customer account, where applicable.
• Improving our website, products, and services.
• Understanding customer preferences and website usage.
• Sending promotional communications where permitted.
• Preventing fraud, abuse, and unauthorized activity.
• Complying with applicable legal and regulatory requirements.

We only use personal information for legitimate business purposes and in accordance with applicable law.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your browsing experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit certain websites. They can help websites remember information about your visit.

Managing Cookies

Depending on your browser and device settings, you may be able to control or disable cookies. Please note that disabling certain cookies may affect some website functionality.

5. Payments & Security

Payments made through our online store may be processed by third-party payment providers. Payment information may be handled directly by the relevant payment provider according to its own privacy policy and security practices.

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.

6. Sharing Your Information

We do not sell your personal information as part of our ordinary business operations.

We may share information with trusted service providers when necessary to operate our business and provide services to you. These providers may include:

• Payment processing providers.
• Shipping and delivery partners.
• Technology and website service providers.
• Analytics and marketing service providers.
• Customer support providers.
• Professional advisers where necessary.

We may also disclose information where required by law, legal process, court order, governmental request, or where necessary to protect our rights, customers, property, or the security of our services.

7. Marketing Communications

If you have provided consent or where otherwise permitted by applicable law, we may send you information about our products, collections, offers, promotions, or other updates.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the relevant communication or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still contact you regarding transactions, orders, deliveries, account matters, or other necessary service-related communications.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing applicable agreements.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights relating to your personal information.

These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Withdraw consent where processing is based on consent.
• Object to certain uses of your information.
• Opt out of certain marketing communications.

To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before completing certain requests.

10. Children's Privacy

Our website is intended for general audiences and is not directed specifically at children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date shown at the beginning of this policy. We encourage you to review this page periodically.