Frequently Asked Questions

General Questions

What is Aruvi?

What products does Aruvi offer?

Are Aruvi products suitable for a home mandir?

Are Aruvi products suitable for gifting?

Product & Material Questions

Are your idols made of brass?

Are your products handcrafted?

Will the product look exactly like the image?

How should I clean and maintain my brass idol?

Can brass products develop a different appearance over time?

Orders & Payments

How can I place an order?

What payment methods are available?

Can I modify or cancel my order after placing it?

How will I know that my order has been placed successfully?

Shipping & Delivery

Do you offer shipping across India?

Is shipping free?

How long does delivery take?

How can I track my order?

What should I do if my order is delayed?

What if I receive a damaged product?